Network Access Denied Error due to Incompatible LAN Manager Authentication Level
Receive the below error message when trying to access Network shares via UNC connection \\server or Network Printers;
It also affects the Login Authentication via Web.
Event Log ID: 529
Error message: Unknown user name or bad password
All servers and workstations joined to the Engineering Domain has been enforced with NTLMv2 only Authentication; therefore if any machine that is not configured to the same authentication level will not have access to Network resources such as files sharing and printers sharing.
http://support.microsoft.com/kb/823659
Please see above article for reasons to enforce NTLMv2 authentication level
Instruction to configuring NTLMv2 authentication on your Windows machine (2 methods):
Method 1 (Recommended)
- By Local Security Policy (Windows 2000/XP or Windows Server 2003)
- Logon as an Administrator
- Control Panel >> Administrative Tools >> Local Security Policy
- Expand Local Policies >> Security Options
- Find this entry à Network security: LAN Manager authentication level
- Double click it >> scroll down to select Send NTLMv2 response only \ refuse LM & NTLM
- OK (You must do this to fix the error)
- Reboot computer
- Recommended settings
- Network security: Do not store LAN Manager hash value on next password change: enabled
- Network Access: Do not allow anonymous enumeration of SAM accounts: Enabled
- Network Access: Do not allow anonymous enumeration of SAM accounts and shares: Enabled
Method 2
- By editing the Registry Keys manually (Windows NT/98/ME/2000/XP/2003)
- Logon as an Administrator
- Start >> Run >> REGEDIT
- Expand >> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\LmCompatibilityLevel
- Modify the value of LmCompatibilityLevel REG_DWORD
- Set it to 5 in Hexadecimal
- Reboot computer
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